Claim Merchant Guidelines

Why do I need to claim merchants?

When you claim a merchant, you, as the owner, can interact with users who have reviewed, discussed, and created content about your merchant. In addition, you can enjoy special features to boost your merchant performance at Rummmor.com. These features are included in the Basic and Pro plans. Here are the features you’ll get after claiming the merchant: 

• Pin Customer Reviews

As a merchant owner, you can pin a review, discussion, promo code, or article you think is worth being placed on top of other content. To pin a review:

1. Visit https://www.rummmor.com/ 
2. Head to Merchant > Reviews Dashboard.
3. Choose the review you’d like to pin and click the Pin icon on the right of the reviews.

• Edit Information 

You can highlight the main information that you want to share. You have the right to edit information about the merchant account, such as title, support email, phone number, social media, and page settings.

• Merchant Statistics

You'll get detailed statistics about your brand and customer engagement on Rummmor, including customer behavior, competitor research, content ideas, promotion timing, and more, all in one place.

• Assistant

If you represent multiple merchants, you can activate an Assistant Account. An assistant is an additional user with different login permissions under the merchant owner's account. It is an efficient and secure way to organize teamwork on Rummmor.    

Getting Started

To get started, you need to create a new account. Simply visit https://www.rummmor.com/signup. A new user can register via Google or email by entering personal details. To activate your account, you must verify it using your email and phone number. Please use an active email and phone number.

How to Claim Merchant

Once you have a user account, you can claim your merchant. To claim a merchant, you need to verify your account through the website. After all the requirements are done, then you can claim your merchant. The following is a step-by-step process to claim your merchant:

Manage Merchant

You can access "User Dashboard" to view your account profile and manage the merchants you have claimed. There are several things you can do in the profile dashboard, such as:

• Setting account: Manage personal and general information.
• Get the exclusive statistics on merchants you claim
• Monitor the performance of your merchant page

As an owner who has claimed a merchant, you'll receive benefits to improve your merchant's performance. You can interact with users by joining discussions, voting on reviews, and giving the best offers for customers. Besides that, we offer two plans to get more advanced features. These are Basic and Pro plans (https://www.rummmor.com/plans). The details below are as follows:

BASIC PLAN (Free)

If you are still curious about the features, Basic Plan is the best for you. Simply by creating an account, you can access all the features for FREE. The benefits you’ll get on this plan include:

• Can pin 15 contents on the merchant page
• Maximum claim merchant 1x
• Access basic statistics
• Full access to edit merchant information
• Hide or show coupon pages in your store
• Few competitors featured

PRO PLAN

Get Pro Plan if you need full access to manage your merchant, including:

• Can pin 25 contents on the merchant page
• Maximum claim merchant 2x
• AI features are available to summarize your statistics
• Unlock advanced statistics
• Full access to edit merchant info
• Can add up to 3 assistants to the owner account
• Hide or show coupon pages in your store
• Comparing competitor data
• Hide the competitors on user end